Refunds & Returns
Return Policy
At Animetasia, we take pride in delivering 100% authentic collectibles in excellent condition. All sales are considered final.
We only accept returns if:
- The item arrives damaged in transit, or
- You received the wrong item by mistake.
How to File a Return
- Email support@animetasia.com with your order number in the subject line.
- Attach clear photos of the damaged/wrong item and the shipping packaging.
- Our support team will review your request within 2–3 business days and provide next steps.
Important Notes
- Returns are only accepted within 7 days of delivery.
- Items must be returned in their original packaging.
- Once approved, we will issue a full refund or a replacement (if available).