Refunds & Returns

Return Policy

At Animetasia, we take pride in delivering 100% authentic collectibles in excellent condition. All sales are considered final.

We only accept returns if:

• The item arrives damaged in transit, or
  
• You received the wrong item by mistake.
  

How to File a Return

1. Email support@animetasia.com with your order number in the subject line.
   
2. Attach clear photos of the damaged/wrong item and the shipping packaging.
   
3. Our support team will review your request within 2–3 business days and provide next steps.
   

Important Notes

• Returns are only accepted within 7 days of delivery.
  
• Items must be returned in their original packaging.
  
• Once approved, we will issue a full refund or a replacement (if available).